1. INTRODUCTION AND GENERAL TERMS

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This privacy statement is made on behalf of The Trading Classroom.

The Trading Classroom (“TTC”) is a trading education company and offers a range of content, products and services related to various types of trading including but not limited to FX, Stocks, Indices and Commodities. We are committed to respecting your privacy and keeping your information safe. We want to give you clear information about what information we collect and how we use it. We are committed to respecting your privacy and keeping your personal information. This privacy and cookies policy tells you what to expect when TTC collects personal information. This privacy and cookies policy relates to our use of personal information we collect from you via the following:-

• TTC Website and Landing Pages

• Social Media

• 3rd party marketing referrals

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2. WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU

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We collect personal information about you. We may collect this information when you:

• Register to receive alerts

• Register for any online content

• When you purchase a TTC Product

• Sign up for publications or newsletters

• Telephone, write, contact us online or text us or otherwise provide us with your personal information

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This can include information such as your name, email address, postal address, IP address, telephone number and mobile number. For the full list of data we collect please click here.

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We only collect sensitive personal if we are under a legal obligation to do so, for example, relating to your health if you request special assistance. Any such information is securely stored on your delegate profile.

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4. HOW WE USE YOUR INFORMATION

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We will not rent, swap or sell your personal information to other organisations for them to use in their own marketing activities without your consent.

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The legal basis that we rely on for processing your data will depend upon the circumstances in which it is being collected and used, but will in most cases fall into one of the following categories:

• Where you have taken clear affirmative action and consent is implied. For example where you have provided your personal data via an online form.

• Where you have provided your consent to allow us to use your data in a certain way

• Where the processing is necessary to carry out the performance of a contract with you; for example, if you purchase a product or service from us we would need to process your information to enable us to supply the product or service

• Where the processing is necessary for us to comply with a legal obligation; or

• Where it is in our legitimate interests to perform our functions. It is in our interest to ensure our delegates have the best possible service and experience and therefore we deem it in our legitimate interests to share this information.

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If you have given your consent, we will use your information for a number of purposes including the following:

• To collect personal information about you, your interests and likes

• Send you information regarding trading

• Send information on other products and services

• Send you information relating to events that TTC is involved in.

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6. OTHER WAYS WE USE YOUR INFORMATION

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We may carry out analysis of the information we collect about you to optimise the products and services we provide.

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We also use your data to find similar profiles of persons using marketing tools within Facebook and Google. Your data is stored within the TTC Facebook and Google accounts, however, your information cannot be accessed by Facebook and Google.

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7. WILL I BE CONTACTED FOR MARKETING PURPOSES?

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TTC will only send you marketing emails where you have consented to this and you are able to withdraw your consent at any time by updating your preferences.

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We may use information which we hold about you to show you relevant advertising on third-party sites.

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8. WILL MY INFORMATION BE SHARED WITH ANYONE ELSE?

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We may share with third party sites such as Google or Facebook some data with appropriate security measures to show relevant advertising on third-party sites.

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9. HOW LONG WILL TTC KEEP MY INFORMATION?

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We will hold your personal information on our systems for as long as is necessary for the relevant activity or until you request that we remove your information from our systems via our Telling Us When Things Change section.

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Our full data retention policy is available here.

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10. TELLING US WHEN THINGS CHANGE

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You can help us keep our records up to date by telling us when your contact details and other personal information changes. You can also change your mind at any time about how we contact you or ask us to stop contacting you altogether.

 

Please contact support@thetradingclassroom.com and for written requests The Trading Classroom, Buckland Road, Maidstone, Kent, ME16 0SL.

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11. CAN I FIND OUT WHAT PERSONAL INFORMATION TTC HOLDS ABOUT ME?

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You have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. There is no fee for the first request. A £10.00 fee may be charged for subsequent requests. We require you to prove your identity with 2 pieces of approved identification. We will provide you with the information within 1 month of your request unless requests are complex and numerous.

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For any requests in respect of your data please contact support@thetradingclassroom.com and for written requests The Trading Classroom, Buckland Road, Maidstone, Kent, ME16 0SL.

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12. COOKIES – PRIVACY POLICY

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A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive.

 

Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked.

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A pixel is a small amount of code on a web page or in an email notification. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalize your experience with TTC.

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a) FIRST PARTY COOKIES

A First Party Cookie is set by the domain, such as the computer you are using to access the internet, or the specific website that you have visited.

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We use the two main types of cookies, persistent and session cookies.

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A persistent cookie remains on your device after you have visited our website. These cookies will help us identify you as a unique visitor to our website by storing a randomly generated number.

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A session cookie is temporary and only exists for the period you access the website for (or until the browser is closed after visiting our website). This particular type of cookie assists us by helping our website remember your selections and choices whilst visiting our website and therefore avoids you having to re-enter information. This type of cookie does not contain personal information and cannot be used to identify you.

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b) THIRD PARTY COOKIES

A Third Party Cookie is one which is not related to TTC and is placed on your device by a third party. Please note that other third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be performance cookies. Such third parties may place cookies on your device but these third party cookies are not controlled by TTC and we cannot prevent such third parties placing the cookies on your device. If you are concerned by the use of third-party cookies you should contact the websites of such third parties directly and obtain details from them regarding how to opt out of receiving such cookies.

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c) WHY DOES TTC USE THESE TECHNOLOGIES?

Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better experience.

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We also use cookies and pixels to deliver ads, measure their performance and make them more relevant to you.

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TTC works with third-party advertising partners, including Facebook and Google to market TTC's Products and Services and serve ads on our behalf.

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d) WHAT CAN I DO ABOUT COOKIES?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (Such as restricting third-party cookies for instance).

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However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the site and the functionality of the site may be impaired.

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Except for essential cookies, all cookies will only be retained for a commercially reasonable period.